Exchange Policy

When you purchase an item from www.lebanesedesigners.com , you can exchange it with any item listed on the website except for items purchased from “Le Petit Chato”; these jewelry pieces can only be exchanged with pieces from the same brand!

– Merchandise must be exchanged within 7 days from the date you received your order. Always inform us by e-mail before sending back any item.
– Merchandise must not been worn, altered, washed or used.
– Merchandise must have all tags attached and be returned in original packaging and conditions.
– Residents of Lebanon will be responsible for delivery costs when returning any items; packages
that arrive COD (Cash on delivery) may be denied or the COD amount will be deducted from your credit.
– Non residents of Lebanon will be responsible for shipping, taxes and duties when returning any
item to Lebanon. Total amount will be deducted from your credit.
– Once we receive your merchandise and we approve exchange, you have 7 days to choose whatever you want using your store credit. Please note that you will be responsible for new handling, shipping costs, taxes and duties.
– Exchange that do not meet our policy will not be accepted and will be sent back to you. You will be responsible for handling, shipping costs, taxes and duties.